Who we are
eXtensa Pty Ltd (ACN 697 960 615) is the operator of extensa.com.au. We're based at 103 Rokeby Road, Subiaco WA 6008. Contact: hello@extensa.com.au.
What we collect
When you contact us through the website, we collect the information you provide in the contact form: your name, email address, phone number (if you give it), company or organisation name, the topic of your enquiry, your site address (where applicable), and any message you choose to send. We also collect basic analytics information about how visitors use the site, including pages viewed, approximate location based on IP address, device type, and referral source.
How we use it
We use the information you provide to respond to your enquiry, schedule a site review where requested, and follow up on the conversation. We use analytics information to understand how the site is used and improve it. We do not sell personal information. We do not use personal information for advertising or profile-building purposes.
Who we share it with
We share personal information only with service providers who help us operate the site and respond to enquiries. This includes our hosting provider, our email and analytics platforms, and any cloud storage we use to manage contact submissions. We require these providers to protect the information they handle on our behalf.
Where it's stored
Personal information from the contact form is stored in services that may be hosted in Australia or overseas. We choose providers with appropriate security and data-handling standards. If you would prefer your information not to be transferred overseas, contact us before submitting the form.
Cookies and analytics
The site uses cookies and similar technologies to operate and to understand how visitors use it. You can disable cookies in your browser, though some site functionality may be affected. We don't use third-party advertising or retargeting cookies.
Your rights
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you, ask us to correct it if it's inaccurate, or ask us to delete it. To make a request, email hello@extensa.com.au.
Complaints
If you're not satisfied with how we've handled your information, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of the page shows when it last changed.
Contact
hello@extensa.com.au · eXtensa Pty Ltd · 103 Rokeby Road, Subiaco WA 6008.